Terms & Conditions

1. Scope of Work
Camelback Plumbing LLC (“Contractor”) agrees to perform plumbing services for Customer (“Services”) as described in the estimate  (“Estimate”). Any additional work requested by the Customer that is not listed in the Estimate may result in additional charges and must be approved in a signed writing by Contractor and Customer prior to commencement of such additional work.

2. Estimates & Pricing

• The prices for materials and labor set forth in the Estimate are based on visible and reasonably accessible conditions at the time of inspection.

• Unforeseen conditions (including but not limited to hidden leaks, code violations, corrosion, or prior improper installations) may require additional labor or materials and will be communicated to the Customer before proceeding when possible.

• Pricing is subject to change if material costs, scope, or site conditions change.

• Any modifications to the Estimate must be set forth in a written and signed change order signed by Customer and Contractor.

• Payment Processing Notice: Credit and debit card payments are subject to a processing fee of 3.49% + $0.49 per transaction. This fee does not apply to cash or ACH payments. To arrange a no-fee payment option, please coordinate with us prior to payment.

 

3. Payment Terms

• Payment is due upon completion of Services unless otherwise agreed to in writing.

• Accepted payment methods may include cash, check, credit card, or approved financing.

• Unpaid balances may be subject to late fees, collection costs, and/or lien rights as permitted by law.

 

4. Warranties

Workmanship Warranty
Contractor warrants its labor workmanship for a period of 1 year from the date of service, provided that Contractor is actively operating as a business during the warranty period.
This warranty covers defects in workmanship only and does not cover:

• Normal wear and tear

• Misuse, abuse, neglect, or improper maintenance

• Work performed by others after Contractor completes the Services

• Pre-existing conditions or materials outside of Contractorʼs control

Materials & Manufacturer Warranties
Materials, fixtures, and equipment are covered only by the manufacturerʼs warranty, if applicable. Contractor does not provide independent warranties on manufacturer-supplied products beyond installation.
Except as may be required by Arizona law, Contractor makes no implied warranties with respect to the Services. 

 

5. Warranty Limitations

• Warranty service must be performed exclusively by Contractor.

• Any repair, alteration, or modification performed by another party voids all warranties.

• Warranty claims must be reported within a reasonable time after discovery of the issue.

 

6. Assumption of Business Continuity
All warranties, service guarantees, and obligations described herein are expressly contingent upon Contractor remaining an active and operating business. In the event Contractor ceases operations, all warranties and service obligations are considered terminated without further liability.

 

7. Access & Safety
Customer agrees to provide safe, clear, and reasonable access to the work area. Contractor is not responsible for delays or additional costs caused by restricted access, unsafe conditions, or undisclosed hazards.

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8. Property Conditions & Damage
While reasonable care is taken, some plumbing work may require cutting into walls, floors, or other surfaces. Contractor is not responsible for repairing or restoring finishes unless explicitly included in the Estimate.

 

9. Limitation of Liability

• To the fullest extent permitted by law, Contractor shall not be liable for indirect, incidental, or consequential damages, including but not limited to water damage, mold, loss of use, or loss of property.

• Contractor’s Total liability shall not exceed the amount paid for the Services performed.

• Contractor is not responsible for ensuring code compliance with any aspect of the premises other than those components within the scope of the Estimate.

 

10. Cancellation & Scheduling

• Appointments canceled with insufficient notice may be subject to a cancellation fee.

• Arrival times are estimated and may vary due to traffic, emergency calls, or job complexity.

 

11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Arizona.

 

12. Acceptance
By signing below, Customer acknowledges and agrees to these Terms & Conditions.