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Terms & Conditions

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1. Scope of Work

Camelback Plumbing (“Contractor”) agrees to perform plumbing services as described in the written estimate, invoice, or work order (“Services”). Any additional work requested by the Customer that is not listed in the original scope may result in additional charges and must be approved prior to commencement.

 

2. Estimates & Pricing

  • Estimates are based on visible and reasonably accessible conditions at the time of inspection.

  • Unforeseen conditions (including but not limited to hidden leaks, code violations, corrosion, or prior improper installations) may require additional labor or materials and will be communicated to the Customer before proceeding when possible.

  • Pricing is subject to change if material costs, scope, or site conditions change.

 

3. Payment Terms

  • Payment is due upon completion of Services unless otherwise agreed to in writing.

  • Accepted payment methods may include cash, check, credit card, or approved financing.

  • Unpaid balances may be subject to late fees, collection costs, and/or lien rights as permitted by law.

 

4. Warranties

Workmanship Warranty

Camelback Plumbing warrants its labor workmanship for a period of [X months / 1 year – you choose] from the date of service, provided that Camelback Plumbing is actively operating as a business during the warranty period.

This warranty covers defects in workmanship only and does not cover:

  • Normal wear and tear

  • Misuse, abuse, neglect, or improper maintenance

  • Work performed by others after Camelback Plumbing completes the job

  • Pre-existing conditions or materials outside of Contractor’s control

Materials & Manufacturer Warranties

Materials, fixtures, and equipment are covered only by the manufacturer’s warranty, if applicable. Camelback Plumbing does not provide independent warranties on manufacturer-supplied products beyond installation.

 

5. Warranty Limitations

  • Warranty service must be performed exclusively by Camelback Plumbing.

  • Any repair, alteration, or modification performed by another party voids all warranties.

  • Warranty claims must be reported within a reasonable time after discovery of the issue.

 

6. Assumption of Business Continuity

All warranties, service guarantees, and obligations described herein are expressly contingent upon Camelback Plumbing remaining an active and operating business. In the event Camelback Plumbing ceases operations, all warranties and service obligations are considered terminated without further liability.

 

7. Access & Safety

Customer agrees to provide safe, clear, and reasonable access to the work area. Camelback Plumbing is not responsible for delays or additional costs caused by restricted access, unsafe conditions, or undisclosed hazards.

 

8. Property Conditions & Damage

While reasonable care is taken, some plumbing work may require cutting into walls, floors, or other surfaces. Camelback Plumbing is not responsible for repairing or restoring finishes unless explicitly included in the scope of work.

 

9. Limitation of Liability

To the fullest extent permitted by law, Camelback Plumbing shall not be liable for indirect, incidental, or consequential damages, including but not limited to water damage, mold, loss of use, or loss of property, except where caused by gross negligence.

Total liability shall not exceed the amount paid for the Services performed.

 

10. Cancellation & Scheduling

  • Appointments canceled with insufficient notice may be subject to a cancellation fee.

  • Arrival times are estimated and may vary due to traffic, emergency calls, or job complexity.

 

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the state in which the Services are performed.

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12. Acceptance

By approving an estimate, scheduling service, or allowing work to begin, Customer acknowledges and agrees to these Terms & Conditions.

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