​Camelback Plumbing (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our services.

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Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Phone number

• Email address

• Service address or property address

• Billing information

• Any details you provide related to your plumbing service request

 

This information may be collected when you:

• Submit a form on our website

• Request a quote or service

• Contact us by phone, text message, or email

• Pay an invoice or request customer supportWe may also collect limited non-personal information such as browser type or website usage data to help improve our website.

 

How We Use Your Information

We use the information we collect to:

• Schedule and provide plumbing services

• Communicate with you about appointments, estimates, and invoices

• Send service updates or respond to inquiries

• Provide customer support

• Improve our services and customer experience

• Send occasional service-related communications

 

We do not sell, rent, or trade your personal information to third parties.

 

Text Messages and Email Communications

By providing your phone number or email address to Camelback Plumbing, you consent to receive communications from us, including:

• Appointment confirmations and reminders

• Service updates

• Estimates and invoices

• Customer service responses

• Occasional service or promotional communications

 

Message and data rates may apply for text messages depending on your carrier plan.

 

You may opt out of text communications at any time by replying STOP to a message or by contacting us directly. You may opt out of marketing emails by using the unsubscribe link included in those emails.

 

Please note that opting out of communications may affect our ability to provide updates regarding your scheduled services.

 

How We Protect Your Information

We take reasonable measures to safeguard your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

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Third-Party Services

We may use trusted third-party service providers to help operate our business, such as:

• Scheduling or customer management software

• Payment processing providers

• Email or communication platforms

 

These providers only receive the information necessary to perform their services and are expected to protect your information.

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Cookies and Website Tracking

Our website may use basic cookies or analytics tools to understand how visitors use our website and to improve performance. You can adjust your browser settings to refuse cookies if preferred.

 

Your Privacy Rights

You may request to review, update, or delete the personal information we have collected about you by contacting us using the information below.

 

Contact Information

If you have questions about this Privacy Policy or how your information is used, please contact us:

Camelback Plumbing
Phone: (602) 327-7014
Email: mackenzie@camelbackplumbing.com

Website: www.camelbackplumbing.com